Terms of Service

1. About these terms

These terms govern the use of HiTalenta, a human resources and payroll service developed by PT Generasi Anak Muda Berkarya ("HiTalenta", "we"). They apply to the company that subscribes ("the Client") and to every person who uses HiTalenta through the Client, such as administrators, HR, Finance, managers and employees ("Users"). By using HiTalenta you agree to these terms. A Client's signed subscription agreement prevails over these terms if they conflict.

2. Accounts

• HiTalenta has no public sign-up. We create the Client's first Admin account after the Client is registered, and the Client creates accounts for its own Users.
• Each User has one role that decides what they can see and do. The Client is responsible for giving the right role to each person and for removing access when someone leaves.
• Keep your password and authenticator app private. Admin, HR and Finance users must use an authenticator app to sign in to the web dashboard.
• An employee account works on one phone only. Using another person's account, or clocking in for someone else, is not allowed.

3. Acceptable use

You must not:

• enter data you have no right to use, or data that is false;
• try to access another Client's data, or bypass security, roles or the one-phone rule;
• use fake GPS, modified apps or similar tools to change attendance records;
• copy, resell or reverse engineer HiTalenta, or overload it with automated requests;
• use HiTalenta for anything unlawful.

We may suspend an account that breaks these rules. Where possible, we will tell the Client first.

4. The Client's responsibilities

• Data. The Client is the data controller for its employees' and applicants' data. It must have a lawful basis to enter that data in HiTalenta and must inform its employees, as described in our Privacy Policy.
• Settings. The Client sets its own rules, such as work schedules, cut-off dates, benefits, deductions and approval steps. HiTalenta calculates according to those settings.
• Payroll review. HiTalenta calculates salaries, PPh 21 and BPJS from the data and settings the Client provides. The Client must review and approve every payroll before paying. Tax and BPJS tables must be checked by the Client's Finance team or tax adviser.
• Payments and filings. HiTalenta does not transfer money or file taxes. The Client pays salaries through its own bank using the bank file, and files taxes and BPJS reports itself.

5. Data and privacy

We process personal data as described in our Privacy Policy and, for Clients, in the data processing terms of the subscription agreement. The Client owns its data. It can export the data while the subscription is active and for 30 days after it ends; after that we delete it.

6. Trial, fees and billing

• A new Client may start with a free trial of 7 days. When the trial ends, access is paused until the Client moves to a paid subscription. No data is deleted during the pause.
• Fees, billing dates and contract length are set in the subscription agreement. If a payment is overdue, we may limit the Client's access to read-only and export after giving notice.

7. Availability and changes to the service

We aim to keep HiTalenta available 99.5% of each month, excluding planned maintenance that we announce in advance. We improve HiTalenta over time and may change or remove features. If a change significantly reduces what the Client paid for, we will tell the Client in advance.

8. Intellectual property

HiTalenta's software, design and content belong to us or our licensors. The Client receives a right to use HiTalenta for its own business during the subscription. Feedback you give us may be used to improve HiTalenta without obligation to you.

9. Limitation of liability

HiTalenta is provided as described in these terms and the subscription agreement. To the extent the law allows:

• we are not liable for indirect or consequential loss, such as lost profit, or for losses caused by incorrect data or settings provided by the Client;
• our total liability to a Client in any 12 months is limited to the fees the Client paid us in those 12 months.

Nothing in these terms limits liability that cannot be limited under Indonesian law.

10. Suspension and termination

• The Client can end the subscription as set out in the subscription agreement.
• We may suspend or end access if a Client or User seriously breaks these terms, if the law requires it, or if fees remain unpaid after notice.
• When the subscription ends, Users can no longer sign in. The Client keeps the right to export its data during the period in section 5.

11. Governing law and disputes

These terms are governed by the laws of the Republic of Indonesia. The parties will first try to resolve a dispute by discussion within 30 days. If that fails, the dispute will be settled at [the District Court of South Jakarta / BANI].

12. Changes to these terms

We may update these terms. We will post the new version here with its date and tell Clients about significant changes at least 14 days before they take effect. Continuing to use HiTalenta after that date means you accept the new terms.

13. Contact

PT Generasi Anak Muda Berkarya. Email: [email protected].